Tenant & Owners Survey
Yorkhill Housing Association has partnered with Research Resource to survey our customers again this year.
Notice
The survey will commence in October 2026. Our tenants and factored owners will soon be contacted by representatives from Research Resource to complete this survey.
Research Resource carried out this survey earlier this year, and satisfaction levels were high. We have asked them to repeat this again to help us analyse data over a longer period of time.
The questions will primarily surround our services, your satisfaction with our performance, in addition to some questions in line with the Scottish Housing Regulator's requirements. We would appreciate our customers' time in answering these questions. We will carefully consider the feedback given to plan our future services.
Research Resource will initially contact you by visiting your home. You can request to see identification and a letter from Yorkhill Housing Association authorising them to act on our behalf. If you have any concerns regarding the identity of the callers please contact the office.
You may also be contacted by telephone or other methods as required.
If you have any concerns about being contacted, or if you have any questions, please get in touch with Yorkhill Housing Association.