Factoring Owners Satisfaction Survey - What Does the Estate Caretaker Service Do?

The survey identified that some owners were unaware of the Estate Caretaker Service or unsure what it includes. The service is funded through the management fee and provides:

• Regular Inspections
  • Backcourts
  • Bin storage areas
  • Stairwells
  • Shared paths and access areas
• Monitoring
  • Cleanliness
  • Potential hazards
  • Repairs needed
  • General property conditions
• Small Waste Removal
  • Caretakers can remove small amounts of excess waste where appropriate.
  • Larger items such as furniture, mattresses and appliances require a separate uplift service.

Inspection levels have increased to provide more regular monitoring of communal areas.