Factoring Owners Satisfaction Survey - Keeping Backcourts Clean
We have a part to play in keeping common areas clean.
News

Satisfaction Results
- Stair / close cleaning – 88% satisfied
- Maintenance of backcourts – 86% satisfied
- Uplift of bulk items from backcourts – 82% satisfied
Survey feedback showed concerns around:
- Overflowing bins
- Fly tipping
- Vermin
- Excess rubbish
While Yorkhill Housing Association manages grounds maintenance contracts, everyone has a role to play.
Residents Can Help By:
- Putting rubbish inside the correct bins
- Breaking down cardboard
- Keeping bin lids closed
- Reporting missed bin collections
- Arranging uplift for bulky items
- Keeping shared spaces free from clutter
Glasgow City Council Responsibilities
The Council is responsible for:
- Bin emptying
- Missed collection uplifts
- Street cleansing
- Certain waste-related vermin issues
Reporting missed collections promptly helps prevent many backcourt problems. Together we can improve cleanliness and reduce unnecessary costs for all owners.