Factoring Owners Satisfaction Survey - Keeping Backcourts Clean

We have a part to play in keeping common areas clean.

News

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Satisfaction Results

  • Stair / close cleaning – 88% satisfied
  • Maintenance of backcourts – 86% satisfied
  • Uplift of bulk items from backcourts – 82% satisfied

Survey feedback showed concerns around:

  • Overflowing bins
  • Fly tipping
  • Vermin
  • Excess rubbish

While Yorkhill Housing Association manages grounds maintenance contracts, everyone has a role to play.

Residents Can Help By:

  • Putting rubbish inside the correct bins
  • Breaking down cardboard
  • Keeping bin lids closed
  • Reporting missed bin collections
  • Arranging uplift for bulky items
  • Keeping shared spaces free from clutter

Glasgow City Council Responsibilities

The Council is responsible for:

  • Bin emptying
  • Missed collection uplifts
  • Street cleansing
  • Certain waste-related vermin issues

Reporting missed collections promptly helps prevent many backcourt problems. Together we can improve cleanliness and reduce unnecessary costs for all owners.